My brakes are grinding and pulsating?

For you guys/girls that are in the automotive field im sure you have run into this before.
I am a service writer @ an independent repair facility.
Service writer next to me writes up this truck beacause the customer said the brakes were making a grinding noise and pulsating.
OK easy enough.
We pull the truck in the back pulled the wheels to inspect brakes and found this.
View attachment 396264
View attachment 396266

And this was the driver side.
View attachment 396268

and off topic this is what I did this past Sunday.
View attachment 396269

:jaw: enjoy.
We have actually seen rotors like this in the past on other cars.
 
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Holy f'n **** OMG How the ******* **** did they manage to do that ***********************************************************************************************************&^%%^&^&$E###@


:jaw::eek::eek:
 
hahaha, when my buddy was in a financial rut he had rotors that looked like that on his mustang, except his was on the inside. He didnt realize they were THAT bad. Although they were awesome for the gases to escape from the pads.
 
Oh man, I LOVE the nonchalant complaints from customers who have no clue how horrible something is. Like the people who come in complaining about a slight vibration in the front end asking for an alignment, only to find out the ball joints are all shot, and every bushing is completely rotten away. They expect a $90 alignment and they get handed an $1100 repair estimate.

It amazes me how some people simply NEVER actually look at their cars.

My favorite are the ones who have their car towed in because of a "no start", the engine is seized, the cams have half an inch of sludge built up, and the oil comes out of the pan in two stages...and they swear they change their oil every 3000 miles. The especially funny ones are the ones who are denied warranty on a seized engine with 20k on the clock, and the original gray, factory, Ford filter still on the car.
 
Oh man, I LOVE the nonchalant complaints from customers who have no clue how horrible something is. Like the people who come in complaining about a slight vibration in the front end asking for an alignment, only to find out the ball joints are all shot, and every bushing is completely rotten away. They expect a $90 alignment and they get handed an $1100 repair estimate.

It amazes me how some people simply NEVER actually look at their cars.

My favorite are the ones who have their car towed in because of a "no start", the engine is seized, the cams have half an inch of sludge built up, and the oil comes out of the pan in two stages...and they swear they change their oil every 3000 miles. The especially funny ones are the ones who are denied warranty on a seized engine with 20k on the clock, and the original gray, factory, Ford filter still on the car.


How is it possible to be that stupid in all of these situations. These people should not be allowed the responsiblitly of a car. Actually they shouldn't be allowed to reproduce.
 
How is it possible to be that stupid in all of these situations. These people should not be allowed the responsiblitly of a car. Actually they shouldn't be allowed to reproduce.

You would be surprised how horribly some people treat their cars. I see roughly one seized motor with a factory filter on it a year. The last one was an Escape, the one before that was a Navigator.

The funniest excuse I ever heard was when I was working at a L/M store and an older guy (60s) brought his Lincoln LS in with a tapping noise at almost 30k. It had the factory filter on it and was FULL of sludge. When he was told that it was not warranty and was given a $4k estimate, he actually said.....I quote:

"I was told it didn't need regular oil changes, the salesman told me it was a 'maintenance free' for 100,000 miles."

That is a true story. I could sit here all day long about how stupid some people are.
 
I never worked at a shop, but I did work at CarQuest for a couple of years and I picked up at least 10 sets of rotors on a daily basis for at least 2 years... I know only 2 years but it was thru college. But still

I have never, ever seen a rotor that bad.

Clutches? Brake pad warranties? Stupidity? Yes. Rotors? Never :lol: