Oct 25, 2010
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Dearborn, MI
Customer Service Representative

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    1. Petenj
      Hi. Could you please contact me. I'm having a problem with the traction control activating for no reason with my 2014 Mustang GT. [email protected] Thanks
      1. FordCustSrvc
        Please PM me with your VIN, dealer, mileage, full name, best daytime number, and a brief description of the concern, Petenj. Thanks.

        Aug 22, 2014
    2. godfather55v
      thanks again!
    3. Jack C
      Jack C
      my new 2012 mustang gt w m/t is kinda weird. so when i drive around 30min or longer transmission shifter gets sort of sticky feeling or jammed. dealership service people told me that is meant to be. I drove m/t for 13yrs and had never like this. Please let me know what I can do about this. Thanks
    4. Cory281
    5. shadango
      Hello...wondering if you can help with the questions we had for the dealers but got no responses? You are already helping with the Sirius question we had in another thread...Two other questions -- First, we learned after we bought the car that it does not have a spare tire/jack. WE are very concerned about this. My wife drives a lot and we have had tire damage that would never be able to be fixed by a can of sealant and air pump. Is there any way to get a spare tire/wheel and jack kit for our car ? We would prefer a full size, versus a donut. Second question - we recieved our ford "membership" card in the mail, which allows for a discount on service....however, the dealer's name we bought the car from is on the card and we would like to know if the discount will be given at any dealer or just that one? Thanks
    6. galbak1
      I will call my dealer tomorrow to schedule something for the holidays. I think they need to keep it overnight and drive it cold to get the full affect. The only thing my service guy told me was that there was no TSB on it and that it might be the 1-4 thing. However, it still shouldn't grind - the SS Camaro I test drove didn't grind!
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    Home Page:
    Dearborn, MI
    Customer Service Representative
    Social Media Team for Ford Motor Company