jrc_03_gt said:They have improved my 3650. It's much better now. You guys are not going high enough up the food chain. How many of you have filed with the B.B.B.? How many of you have filed for an arbitration heraing with ford? I stated earlier in this thread what you need to do to get some action. Your ford dealership should have the paperwork to file for an arbitration hearing. The B.B.B. complaint can be filed online. I have even posted the new part numbers needed to do the repair. You want your car fixed then take the steps needed to get it done. I agree you should not have to do this but in this case it looks like that is the only you will get any action. Once you take these steps someone will contact you in a week or two. It will not be the sorry customer service line.
Im also going in to change the amount of transmission fluid level to 3.2 liters the book calls for 3.8 , but tremec said to put 3.2 liters in.
You also told us there would be a TSB coming soon. This thread has been going on for a while and nobody else has heard of a TSB coming. Somthing doesn't make sense. I am glad that you rissue was resolved.
GiddyUp!