McTeague said:Ford has a customer service 800 number, you should call it. Maybe they will hook you up because of the bad service that dealership gave you...
Also, try a different dealership.
ford will not do anything for him over a aftermarket alarm.. Plus it's a cash job.. if ford did not pay for the repair they don't care what the dealer does.
those alarms the sales dept. sells you when you buy your car are aftermarket.. ford does not make alarms for the dealer to install.. in fact the alarms are installed by alram companies not the dealers and for the most part the quality of there work sucks.. I am strongly against any type of aftermarket alarm or remote start unless you install it yourself..
and by the way... no mechanic or tech will acept a customers diag.. even if you diag the car I charge 1 hour or more labor if you want a guarantee on that work.. many times I have people come in requesting parts replaced based on a fiffy lube or autozone diag and 99 times out of 100 it's wrong.
so if you diag it and only pay for install it's on you if thats not the problem.