Alright, so some of you may have seem my dilemma with the seller on ebay. Well, it escalated to a claim through paypal, and here's what paypal said:
The decision was granted in my favor, and I can respond by providing the tracking information (i'm assuming back to the seller) or cancel the claim. Then, "Please provide online tracking information by May 2, 2009. Once we confirm that the merchandise was delivered, we'll process a refund based on our protection policies.
If the item is $250.00 USD or more, you must request that the package is signed for when it is delivered.
If you've resolved this problem, you can cancel this claim anytime."
Well, I was planning on shipping it back out sometime by the end of this week, but I got something from the seller through ebay today:
"Seller requests to cancel transaction because we both disagreed over the terms of the transaction" and that they want to cancel the transaction and get a final value fee refund"
I can agree to cancel the transaction, or not.
I'm a little confused. I thought I was just gonna ship it back and paypal would take care of the cancelling of the transaction. I'm confused. PLEASE help. Thanks.
-Will
The decision was granted in my favor, and I can respond by providing the tracking information (i'm assuming back to the seller) or cancel the claim. Then, "Please provide online tracking information by May 2, 2009. Once we confirm that the merchandise was delivered, we'll process a refund based on our protection policies.
If the item is $250.00 USD or more, you must request that the package is signed for when it is delivered.
If you've resolved this problem, you can cancel this claim anytime."
Well, I was planning on shipping it back out sometime by the end of this week, but I got something from the seller through ebay today:
"Seller requests to cancel transaction because we both disagreed over the terms of the transaction" and that they want to cancel the transaction and get a final value fee refund"
I can agree to cancel the transaction, or not.
I'm a little confused. I thought I was just gonna ship it back and paypal would take care of the cancelling of the transaction. I'm confused. PLEASE help. Thanks.
-Will