Convertible Top Operation Problem

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You would have to remove the back seat, rear trim panels, and possibly headliner to access and inspect all the components. I believe that the cables would be accessed by removing the head liner.
 
First thing you need to check is the hydraulic fluid level. Are there any obvious leaks? Remove drive motor filler plug. Fluid should be level with bottom of plug hole. If needed, refill with Mercon Multi-purpose ATF (XT-2-QDX). If it's low and you refill it, operate the system a few times to get the air out of it. If that doesn't correct the problem... post on. I'll deliver the next steps. Leaks and low fluid are most likely your problem.
 
Hi,

I just replaced my passanger side hydrolic ram today and filled up with recommended ATF and now it works better then factory and no leaking.

I had to remove my light bar, trim panels, speaker assembly to swap it out.

good luck.