Rear Window Defrost for the New Flush Mount Glass Kits?

[misho]

Did anyone else get ripped off by Robert Jackson from Classic Auto Glass Innovations for the 1965-66 Mustang Flush Mount Glass?

 

[moonraker]

Yep.

 

[65fastbackresto]

I spoke to this bozo and he gave me a story so unbeleivable I backed out immediately. Said he didn`t want to sell off his inventory, needed money so he could reorder.... Isn`t that what inventory is for? To sell to buy more?

 

[moonraker]

expensive lesson for me - there are crooks in America as well, not only here, in Russia.

 

[horse sence]

i will have to agree with that! met one recently

 

[hhead]

Looks like 65fastbackresto had the right feeling originally. This sucks big time!

 

[Rusty67]

Public whois info from his website:
Registered through: GoDaddy.com, LLC (http://www.godaddy.com)
Domain Name: CLASSICAUTOGLASSINNOVATIONS.COM
Created on: 31-Dec-08
Expires on: 31-Dec-13
Last Updated on: 01-Jan-12

Registrant:
Robert Jackson
P.O Box 305
Madill, Oklahoma 73446
United States

Administrative Contact:
Jackson, Robert [email protected]
P.O Box 305
Madill, Oklahoma 73446
United States
(580) 263-0454

Technical Contact:
Jackson, Robert [email protected]
P.O Box 305
Madill, Oklahoma 73446
United States
(580) 263-0454

Domain servers in listed order:
NS61.DOMAINCONTROL.COM
NS62.DOMAINCONTROL.COM

I don't know if that gives any of you a good starting point or not but you might be able to contact the local BBB in his area and or the BAR if they have one to get something going against him. Also, the fact that this scam went across state lines may make it a federal issue if you want to try and persue it.

 

[moonraker]

Thanks, Rusty! I'm not sure what I can do from Russia though....

 

[65fastbackresto]

First you`d file a complaint with his local police department in Madill, OK, then with any luck they would tell you how to proceed.

 

[Rusty67]

Technically since it is an interstate and even international crime it could go federal as well.... Likely not big enough for the feds to do anything but you never know.

 

[Iamtheonlyreal1]

Whoa guys.. I was unaware this conversation was going on, or else I would have participated. During the early order process, everyone was informed that they could recieve a refund, and I had only 2 request, which were done immediately. I have sent out emails to explain the issue at hand, so I was under the impression I had everyone informed. I have been very busy with this, along with other things, so I do apologize for any oversight.. If I received a funding reversal request, it was not denied, and was taken care of immediately. If I received a mail request, it was not denied. Truth is, I have people who are waiting for slots to open due to refund, so I have no reason to deny anyone.

This is the only product that does anything like this, and we have similar products out on the market now, with great review.. This delay was unavoidable and not able to be factored in, so I have had several obstacles that I didnt count on. They are in the works, and I have a huge UnPaid waiting list for this kit, so just believe I am doing everything I can do here..

For the person that questioned the early order sensibility, I had explained it earlier in this thread, but let me touch on that again.. My first order is a much smaller sample order, and is not a stock order, so the initial number of kits is very small.. I offer the discount for feedback and pictures, so I dont actually have to build a marketing car, like I have had to do in the past. The reason for the cut off time and number on the early order, was due to the small number of first order pieces, and no other glass orders has been offered from that time on, unless someone dropped off the list.

I once again apologize for any oversight, or lack of attention, but it has been a chaotic time..

 

[moonraker]

Robert, I've been emailing you many times with no success. You ignore you customers, the last time I've received any info from you was in spring. And again, in your post there's NO real information. I want my money back.

 

[Iamtheonlyreal1]

I am sorry about that, but I had not recieved a funding reversal from your CC company, or I would have approved it instantly. I have sent out periodic glass updates to people on my first order sample list and unpaid waiting list, and if a return was wanted, I had the request that returns be done through the CC company for paperwork reasons. If you want to have you CC company process a return, we will make this happen, and would have done so from the start.. Also, it is best to fill out the subject box on our email page, because we get alot of emails with generic subject titles every week, and I am not sure what the criteria is for the email groupings.

 

[moonraker]

Robert, I do not believe that you have so many customers from Russia (country where total number of classic 'stangs doesn't exceed three dosens) that you don't remember me. I paid you via PayPal, an when I tried to open a dispute it was too late according to PayPal rules. But that dispute made you to contact me immediately. Since then there was no info from you whatsoever. Therefore you can refund me via PayPal at i_popov (at) mail.ru or I can give you my US bank account and you can wire the refund there.

 

[Iamtheonlyreal1]

I wasnt making the claim that I had alot of Russian Mustang customers, I was saying that if it is a generic subject title, that it can fall through the cracks, because we recieve alot of generic and spam emails every week... I am sorry, but I didnt recall that you used Paypal, and I will take care of that.. But in the offering of that informantion, I remember getting that dispute notice from PayPal, and I did contact you immediately as you said. If I wanted to avoid the situation, I would have let the overlap of time stand, and not contact you at all. I will go through those messages, but I do believe that you indicated that you would still interested in waiting a bit longer, with the knowledge your refund would come through at your future request if needed? If I am wrong, I do apologize for the mis-communication, but I do think that was the situation here?

I will be back at the office later in the week, so I will get the return taken care of for you, but I will need a formal request emailed or mailed to me. Please include Mustang Refund in the subject box, so I can keep an eye out for it.. Thanks

 

[65fastbackresto]

Being as I offered to drive to Oklahoma to pick up the glass to offset the shipping and you wouldn`t sell it to me tells me one thing, your selling something you don`t have... How much more did I need to know?

 

[Iamtheonlyreal1]

If you offered to do so, I am sure that we informed you that the glass kits are warehoused in Indiana, and that we do not stock them here in Oklahoma.? I do this to save on shipping and warehousing cost, and this is not anything that is out of the ordinary. I have other products that are warehoused for me elsewhere, and I drop ship my products for other retailers, so it is a very common practice.

 

[65fastbackresto]

Ok I obviously misunderstood you, your the man keep up the good work!

 

[moonraker]

Yes, in spring I was ready to wait a bit longer. But after that there was no information from you, my messages were unanswered, and I don't want to wait any more. I think one year in waiting is too much.

 

[moonraker]

Robert, I've just sent an email with a formal request for refund.