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No problem! Reach out again if you need assistance! :) Cara

Hey ArcherMike, After looking up the VIN, I see that your vehicle did not come equipped with built in navigation. However, you can stream directions through a Bluetooth connection: https://owner.ford.com/how-tos/sync-technology/sync-3/entertainment/sync-3-entertainment-overview.html Cara

Hey Archer Mike, Congrats on your new GT! SYNC 3 comes equipped with or without the built in navigation system. Please send your VIN in a PM and I can check it out for you! Cara

Which app are you trying to use, Iperal? Rebecca

Hi Iperal, Are you trying to use the AppLink feature? Shaay

Hey Ford Fans, I’ll be out of the office tomorrow enjoying some delicious turkey with my family! I hope you all have a great Thanksgiving. I’ll be back on Monday to answer any questions you might have. Until then, enjoy the Holiday! :) Kim

Hi 289IsFine, I suggest performing a soft reset to your iPod (not connected to SYNC) by holding the MENU and PLAY/PAUSE buttons until the Apple Logo appears. I also suggest performing a master reset to your SYNC system: http://support.ford.com/sync-technology/perform-master-reset-sync Connect...

Hi Jim Fowler, It sounds like your navigation system is functioning as intended. There are no settings that will allow you to remove this circle. I encourage you to post your suggestion at: http://social.ford.com/your-ideas/ Members from our product development team keep an eye on this site for...

Hi all, Just wanted to let everyone know that Jaclyn is out sick today. She should be back tomorrow. If you've sent her a PM, please be patient and she'll respond when she returns. If you need immediate IVT assistance, you can call us at 1-800-392-3673 (prompts 1, then 3) or tweet us...

Hey, Everyone! I just wanted to let you know that I will be out of the office tomorrow (January, 31st). If you need anything regarding SYNC, MyFord Touch, or Navigation, please PM me and I will respond upon my return. If your matter is urgent, contact my team through one of the options in my...

Hey, Everyone! I just wanted to let you know that I will be out of the office on Monday (January, 9th). If you need anything regarding SYNC, MyFord Touch, or Navigation, please PM me and I will respond on Tuesday when I return. If your matter is urgent, contact my team through one of the...

We've noticed from time to time that this feature is not available through Google maps. However, that problem is on their end and not ours. If you get off track during the course of your trip, the system will notify you and ask if you want to recalculate the route. If anyone has additional...

I would really like to look into this further! Please send me a private message including the VIN for your wife's vehicle. I'm not sure where you're at in regards to troubleshooting, but I'd be happy to look into your concerns as well. What type of phone and iPod are you using? Feel free to PM...

DoubleTap - Do you happen to have any Outlook contacts synced with your Evo? For anyone that is experiencing SYNC, navigation, or MyFord Touch-related concerns, feel free to send me a private message. :) Jaclyn

Hi, mulestang. I'm happy to hear you were already contacted. We're always working on updates/enhancements for SYNC and MyFord Touch. Here's a link to check for updates specific to your vehicle: http://www.syncmyride.com/Own/Modules/UserManagement/GuestLogin.aspx I have no reason to believe...

Thanks for the warm welcome! I'm happy to be a part of this forum. I guess you could say I have a pretty sweet job. :cool: My entire team and I literally just LOL! I'm definitely looking forward to more fun and exciting post like this! Jaclyn

LOL! Well this is great news. I was worried after you said that Reverse Pairing didn't help. Certain phone have have to authorize a connection and certain ones don't. I'm glad you figured it out. Love it, Noobz347! Perhaps, I can be the SYNC Goddess? ;) Jaclyn

Hey everyone - I'm part of the In-Vehicle Technology Team and I'm new to this forum. It's great to see all your feedback and helpful tips! Besides accessing SYNC Services from inside the vehicle, like blown1989saleen said. You can set up save points in your SyncMyRide account. For example, you...

Based upon customer feedback the Nokia E71x does have issues staying connected. However, I'd like to recommend trying a different pairing process that should help. Certain phones hold the best connection when they are Reverse Paired. Instead of the usual pairing process where your phone finds...