Buyer beware: My buyfordracing.com experience...

Discussion in '1979 - 1995 (Fox, SN95.0, & 2.3L) -General/Talk-' started by 95riosnake, Mar 22, 2009.


  1. wytstang

    wytstang Mustang Master

    Joined:
    Mar 14, 2004
    Messages:
    5,150
    Likes Received:
    1
    Trophy Points:
    78
    Location:
    Summerville,SC missing South Fl. weather :(
    I crossed them off my list when gcomfx.com had his problems with them. Seems they have not changed one bit. They will stay black balled and Summit price match FTW.
     
    #41
  2. BlownFiveLiter

    BlownFiveLiter have car, will race....wait, it doesn't run

    Joined:
    Nov 30, 1999
    Messages:
    5,504
    Likes Received:
    25
    Trophy Points:
    88
    Location:
    Chicagoland
    Alright, a little over a month is long enough to be a sticky. This thread has had 716 views, as of this post, so the word has gotten out about these guys...
     
    #42
  3. Nightfire

    Nightfire Mustang Master

    Joined:
    Dec 2, 2002
    Messages:
    3,599
    Likes Received:
    134
    Trophy Points:
    93
    Location:
    TX
    #43
  4. Pokageek

    Pokageek Active Member

    Joined:
    Jun 11, 2005
    Messages:
    2,916
    Showcase:
    27
    Albums:
    1
    Likes Received:
    0
    Trophy Points:
    46
    Location:
    MA, USA
    So let me get this right..aside from the terrible service and attitude, they are NOT refunding you your money?
     
    #44
  5. Nightfire

    Nightfire Mustang Master

    Joined:
    Dec 2, 2002
    Messages:
    3,599
    Likes Received:
    134
    Trophy Points:
    93
    Location:
    TX
    Im going to give it another day or two. I know that it sometimes takes a little bit of time to process. If I don't see a refund by Thursday, Im going to contact my bank.
     
    #45
  6. 95riosnake

    95riosnake Member

    Joined:
    Dec 21, 2003
    Messages:
    639
    Likes Received:
    0
    Trophy Points:
    17
    Location:
    Pittsburgh, PA
    I posted in your thread, good luck and I hope everything works out. In the end, you will be yet another member of the ever-growing group of mustang owners who should do everything they can to turn business away from buyfordracing.
     
    #46
  7. Venom351R

    Venom351R Founding Member

    Joined:
    Apr 27, 2002
    Messages:
    13,944
    Likes Received:
    36
    Trophy Points:
    98
    Location:
    MAINE
    I bought another set of gears from them since dan posted this thread. No issues but still does not seem as though their customer service has improved if there are problems
     
    #47
  8. Bad2thebone

    Bad2thebone New Member

    Joined:
    Feb 4, 2010
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Covington
    What an idiot , i manage a parts store and that guy wouldn't last a day in a face to face store. Sorry to hear that but i will spread the word. I have always bought from Summit and never had any problems. They usually have the lowest prices and quickest free shipping. I always try to handle irate customers that come into my store with respect , even if i know they are wrong or it is there fault (not saying that in your case you were). You should call them and get an e-mail to a manager and send a copy to him. I guaruantee he will be TERMINATED!
     
    #48
  9. Chythar

    Chythar Well-Known Member

    Joined:
    Aug 26, 2004
    Messages:
    2,062
    Likes Received:
    8
    Trophy Points:
    58
    Location:
    West Los Angeles, CA
    In one of the other threads, someone finally talked to someone who claimed to be the owner of the store. He said that the phone reps are trained to be abrasive on purpose, and he didn't care if the Mustang owner had a hard time. Some folks will get money any way they can. :(
     
    #49
  10. Pokageek

    Pokageek Active Member

    Joined:
    Jun 11, 2005
    Messages:
    2,916
    Showcase:
    27
    Albums:
    1
    Likes Received:
    0
    Trophy Points:
    46
    Location:
    MA, USA
    Maybe they should change their name to "We are Aholes.com?" :shrug:
     
    #50
  11. COBRA90GT

    COBRA90GT Mod Dude

    Joined:
    Sep 22, 2001
    Messages:
    6,841
    Likes Received:
    0
    Trophy Points:
    87
    Location:
    HOCKEYTOWN ® , MI
    Poor customer service experiences seem to be more frequent with this vendor. Sounds like an unfortunate situation for those who have had problems with their orders and needed to contact them for customer service issues. :(
     
    #51
  12. snarfcop

    snarfcop New Member

    Joined:
    Feb 26, 2007
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Asheville, NC
    :rlaugh: New slogan "We have the best prices on the web, if something goes wrong F*** YOU!!!!! Its that simple :rlaugh:
     
    #52
  13. DJHA90

    DJHA90 Member

    Joined:
    Dec 18, 2002
    Messages:
    581
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Texas
    Bought from them in the past but never again
     
    #53

Share This Page