Customer Service Fail by American Muscle

Discussion in 'AmericanMuscle.com' started by rickisyodaddy, Dec 28, 2010.

  1. rickisyodaddy Member

    Member Since:
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    Location:
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    Problem fixed :) Thanks Chris
  2. AMChrisRose Premium Sponsor

    Member Since:
    Jun 20, 2010
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    Hey,

    Sorry about your experience with us. I just pulled the call and he accidentally disconnected you, it was NOT by any means intentional to hang up on you. We can definitely price match that, no problem. Call up again, and ask to speak to the Customer Service manager Curt, or one of the Customer Service team leads like Chris. They'll price match it and also do something else special for you, to take some of the edge off.

    We're really sorry about that. The agent you spoke to was misinformed.

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