You're kidding me right? I'll make you a deal, I'll quit being a smartass if you quit being a dumbass. Deal? You order TCP covers online and **** about not receiving them. You say the website showed "in stock", but the MD website DOES NOT SHOW AVAILABILITY! I guess you missed all the threads about TCP and them not responding to customers or DISTRIBUTORS. So, you finally call and whine and they give you a refund. Then, YOU (keyword YOU) decide to order from them again, via the web again. Why didn't you call them with your urgent order so you would know if it was in stock? Why not blame yourself. I'm not you pal. I wouldn't tolerate a whiner like you. The 40th was last week (April 15-18). I'm sure they needed to be there to setup by the 14th. I know they drove out with JMC & JME, so I'm sure it took a few days from LV to Tn. You placed your order on Fri the 9th. You don't think they were busy getting ready for the show? I think YOU need to be realistic. My wife and I own 3 small businesses (very sucessfull businesses) and I do consulting work on the side. I know that during our trade shows the offices are left staffed with very few employees. Most of these are accounting dept who are un able to answer specifc questions. They field messages for the rest of us and we return calls when we can.