Ford Service Changes

Discussion in '2005 - 2014 S-197 Mustang -General/Talk-' started by FordCustSrvc, Jun 7, 2012.


  1. FordCustSrvc

    FordCustSrvc Member

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    Good afternoon -

    Just a heads up, we are doing some reassignments. Thomas B. will be taking over as your Ford point of contact, effective today.

    As he gets acclimated to the community, there may be a slight delay with PMs.

    Let him know if you need anything!

    Thanks!

    -Melissa
     
    #1
  2. PoopDawg

    PoopDawg Autozone Junkie Founding Member

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    Does that mean he'll never get back to me? I sent two PMs to you all that both went unanswered.
     
    #2
  3. FordCustSrvc

    FordCustSrvc Member

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    Just sent you a quick reply, please know we are going to review today.

    Let me know if you need anything else. :nice:
     
    #3
  4. mustangford289

    mustangford289 Founding Member

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    LOL be nice Dawg.

    Welcome Tom!
     
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  5. FordCustSrvc

    FordCustSrvc Member

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    Good afternoon all -

    Heads up! I'll be transitioning over to Twitter again in order to handle marketing requests, effective Wednesday, September 12th. I'll miss you guys! I've been in contact with our engineers about the front-end clunking and transmission issues. In addition, I've provided them with all relevant customer information; thank you!

    The most awesome person I've ever met, Crystal, will be your new Ford rep in this forum as of today. Just like me, she handled customer assistance tweets, and is very handy with a keyboard. Please give her a warm reception and lots of love!

    Please remember, as she gets acclimated to the community, there may be a slight delay with PMs.

    Take care,

    Thomas
     
    #5
  6. Noobz347

    Noobz347 Stangnet Facilities Maint Tech... Er... Janitor Admin Dude

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    You guys change seats quicker than we do, motor oil.

    So ummmm.... Crystal, is it? :oops:


    You married? Have a boyfriend? Want one? :cool:


    Ok, I kid, I kid. :jester: (sorta)


    What I mean is... Welcome to :SN:

    You will find many a serious people here because the interwebz are serious business. o_O

    I'm just not one of them. :nice:
     
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  7. OracleHCR

    OracleHCR Active Member

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    Welcome Crystal!
     
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  8. beviking

    beviking Member

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    What I mean is... Welcome to stangnet!

    You will find many a serious people here because the interwebz are serious business.

    I'm just not one of them.

    Ditto :)
     
    #8
  9. TheShabz

    TheShabz Member

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    Hi Crystal :oops:
    :welcome:
     
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  10. joe_momma

    joe_momma Member

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    Welcome aboard!
     
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  11. FordCustSrvc

    FordCustSrvc Member

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    Hey gang!

    I’m going to transition over to a new set of forums, helping out folks with their Expeditions, Explorers, Escapes, Flexes, and Super Duty trucks. Not to worry, though – I’m leaving you in the super-capable hands of my colleague, Cory. He and I are switching forums, but we’ll always be available to assist if the other person is out of the office. I’ve brought him up to speed on all outstanding customer service issues, but please be patient with him as he acclimates himself to the community; initially there might be a slight delay with addressing private messages. Please join me in welcoming Cory to the community!

    Thanks!
    Crystal
     
    #11
  12. TheShabz

    TheShabz Member

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    Bye, Crystal. Thanks for all the help! :hail:
    Welcome, Cory. :rock:

    :party:
     
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  13. FordCustSrvc

    FordCustSrvc Member

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    TheShabz,

    Thanks for throwing the party! :D

    Cory
     
    #13

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