FordCustSrvc
Active Member
Natasha, I don't want to post personal info on a general discussion thread. Do you have a number I can contact you at?
No worries! I received your PM, and that information remains private. If you didn't see my reply, I escalated the issue and a Customer Service Manager has already been in contact with your dealer to help find a resolution. I don't have the ability to make or receive calls, as I'm a social media agent, but you'll be contacted once they have an update.
~Natasha