Late Model Restoration

[93 teal terror]

Update: LRS called and corrected the problem and took care of me. Couldn't ask for better customer service. I would not hesitate to continue ordering from them as long as they keep this level of customer service up. I was assured the initial response I recieved when calling them was an isolated issue and is being corrected. Nobody is perfect and mistakes happen, all I ask is that people own up to them and they definately did. Thanks guys!

To the responses above, I know they are just lug nuts and autozone ones will work fine, however I've learned that when replacing something on the car, I don't skimp and if Ford parts are available I go that route. Cheap parts have only caused me headaches in the past, so I try to nip that in the butt if I can

 

[Dan P.]

Happy to hear

 

[LRSjmac]

Update: LRS called and corrected the problem and took care of me. Couldn't ask for better customer service. I would not hesitate to continue ordering from them as long as they keep this level of customer service up. I was assured the initial response I recieved when calling them was an isolated issue and is being corrected. Nobody is perfect and mistakes happen, all I ask is that people own up to them and they definately did. Thanks guys!

To the responses above, I know they are just lug nuts and autozone ones will work fine, however I've learned that when replacing something on the car, I don't skimp and if Ford parts are available I go that route. Cheap parts have only caused me headaches in the past, so I try to nip that in the butt if I can

Thanks for allowing us to rectify an honest mistake on our part. It was pleasure speaking with you on the phone, & we look forward to dealing with you again in the future.

Please don't hesitate to PM me with any questions.

We apologize once again & thank you for your patronage!

 

[fiveoho]

with a previous issue i had, LMR was very helpful. made things right.

 

[RYC CUKR]

with a previous issue i had, LMR was very helpful. made things right.

Same here. Mistakes are gonna happen from time to time. One of the most telling things about a company is how they deal with the mistakes. The one time I had a problem with a headlight getting water in it they sent a new one out ASAP.

 

[Shaolin Crane]

Same here. Mistakes are gonna happen from time to time. One of the most telling things about a company is how they deal with the mistakes. The one time I had a problem with a headlight getting water in it they sent a new one out ASAP.

same for me with my brand new marker lights fading after a month