Marine One said:The last thing that I want is the service dept monkeying around with a dash cluster that otherwise works fine and doesn't make a sound. If they can reflash it or replace a sensor somewhere to fix this, that would be the best answer. My thought is to tell them about the problem, then see what they plan to do about it. I' probably go as far as to tell them that I don't want them tearing into my dash.
Is the cowl cover held into place by fasteners or does it just snap into place? Based on hedghogrgc's post I don't have much confidence that they'll be able to fix it, especially if they have to duplicate the problem first.
clusters are simple to replace, any tech can handle that, remove the trim around the cluster and it's held in by 4 7mm bolts then uplug the connectors and install the new one. the hardest part is getting the correct program in the cluster aftwards, since it's a programmable module you have to program them when you install a new one.
Sometimes we have run into programing issues and have had to reprogram using the as-built data other than that a cluster is very easy..
the cowl cover is held on by 2 pin type retainers and clips, you only have to lift up the passenger side cowl cover, then lay a bead of clear rtv right at or above the cowl cover seal