I ordered wheels on March 21st and paid the $60 for shipping by UPS ground. There was no tracking number provided, but it said that since it was drop shipped direct from the manufacturer, there was none.
I waited a week: Monday then didn't come, and Tuesday they didn't either. I called Partshopper and asked where they were? He said that he would contact the manufacturer and get back to me on my cell. Nope, that didn't happen. The next day I called again (because they still hadn't come) and I was told the EXACT same thing. Thursday I called again and got the same bull****. I finally called for the FOURTH time on Friday and I finally got an answer saying that the order was lost in the warehouse and they are very sorry for the problem. They said the order would be shipped out 3-day express and would be here no later than Tuesday (it went out (supposedly) on Friday). I thought:
Yesterday (Monday) rolls around and the wheels still aren't here (which is OK... Tuesday at the latest he said). And now, Tuesday, the wheels are nowhere in sight. I call up partshopper about two hours ago and he says "OK let me contact the manufacturer and get back to you." I said OK. He still hasn't called back.
This is RIDICULOUS. The wheels are now over a WEEK late. I did NOT pay $60 for them to take over two weeks to ship. Completely unacceptable. Partshopper better get their act together.
edit: Oh, and I ordered tires from TireRack on the same day and they have been waiting at the shop for a week and a half now. Bull****.
-Brian
I waited a week: Monday then didn't come, and Tuesday they didn't either. I called Partshopper and asked where they were? He said that he would contact the manufacturer and get back to me on my cell. Nope, that didn't happen. The next day I called again (because they still hadn't come) and I was told the EXACT same thing. Thursday I called again and got the same bull****. I finally called for the FOURTH time on Friday and I finally got an answer saying that the order was lost in the warehouse and they are very sorry for the problem. They said the order would be shipped out 3-day express and would be here no later than Tuesday (it went out (supposedly) on Friday). I thought:
Yesterday (Monday) rolls around and the wheels still aren't here (which is OK... Tuesday at the latest he said). And now, Tuesday, the wheels are nowhere in sight. I call up partshopper about two hours ago and he says "OK let me contact the manufacturer and get back to you." I said OK. He still hasn't called back.
This is RIDICULOUS. The wheels are now over a WEEK late. I did NOT pay $60 for them to take over two weeks to ship. Completely unacceptable. Partshopper better get their act together.
edit: Oh, and I ordered tires from TireRack on the same day and they have been waiting at the shop for a week and a half now. Bull****.
-Brian