Beware of Speed Concepts!!!!

[zenboy99]

I ordered a set of Cobra front brakes from them 2.5 months ago. I'm trying to get my money back but can't reach them. I've sent an e-mail every day, I tried calling their number 310-694-8985 and I just recieve the same message over and over and can't leave a voice message.

I feel like I've just lost out on $400.

 

[wytstang]

Report them to the BBB.

 

[95strokerPSU]

Don't worry you will eventually get your money back. I placed an order on June 15th and didn't get my money back until August 2nd. I PMed you with one of his friend's contact info.

 

[95strokerPSU]

When I first saw this thread I thought it was my old thread....
http://forums.stangnet.com/showthread.php?t=569366

But since you probably still need brakes, here's what I did...
http://forums.stangnet.com/showthread.php?t=569930

oemfordparts.com actually has the calipers on backorder, but I got them from a guy on ebay that was cheaper. He doesn't have anymore listed but you can email him and probably get them...here's my auction
http://cgi.ebay.com/ebaymotors/ws/e...d=1,1&item=7921831173&sspagename=STRK:MEWN:IT

Good Luck
Dave

 

[SuperDust22]

That sucks guys. I bought my stuff from them and had no problem. The owner was very nice to me and we talk for a while on the phone.

Dustin

 

[SeventyMach1]

Hey Dave, how much of an improvement in braking do you experience over stock stuff? I know they look 110% better, but I just wonder how drastic the feel has improved. I need to upgrade & I'll probably do what you did or something similar.... The stockers, even with good rotors & new pads, are making my car stop like a dump truck.

 

[95Vert]

That sucks guys. I bought my stuff from them and had no problem. The owner was very nice to me and we talk for a while on the phone.

Dustin

 

[95strokerPSU]

Hey Dave, how much of an improvement in braking do you experience over stock stuff? I know they look 110% better, but I just wonder how drastic the feel has improved. I need to upgrade & I'll probably do what you did or something similar.... The stockers, even with good rotors & new pads, are making my car stop like a dump truck.

I just got my calipers this week, so now that I have everything I'll be putting it all in this weekend. The rear brakes are done but I can't really notice any difference...mostly done just for looks. But I'll do a write up next week with pics and my opinion on the parts.

 

[zenboy99]

That sucks guys. I bought my stuff from them and had no problem. The owner was very nice to me and we talk for a while on the phone.

Dustin

Now he doesn't talk on the phone, I've called everyday this week.

 

[MustangvertGT]

I know the owner and see him from time to time. He is very ligit. Its just a messy/stresful few weeks due to him moving to a new location. Im sure everything will be sorted out asap. Its hard to ask, but be patient, lol.

-Chris

 

[Car Nut]

I got the 04 Cobra front and rear brake kits with SS lines and they are dramatically different from the stock GT brakes. I kept the GT master cylinder and I am glad I made that choice. The pedal is a little firmer, but almost exactly like and 03 or 04 Mach 1.

Looks are good, but you get just as much in improved performance. I got mine from PPI for just under $400 for each kit. I also put on the 03 Cobra front control arms while I was at it and the difference there was night and day on a car that had 146,000 miles on the stock front arms.

 

[zenboy99]

I know the owner and see him from time to time. He is very ligit. Its just a messy/stresful few weeks due to him moving to a new location. Im sure everything will be sorted out asap. Its hard to ask, but be patient, lol.

-Chris

If thats the case, then a good business owner would at least acknowledge that he's recieved my e-mails and phone calls.

 

[zenboy99]

Still no communication from this guy, this is unreal. Now their website says "Industry's Best Customer Service" what a joke. Looks like I'm going to have to contact the BBB.

 

[zenboy99]

Just to update again, I still haven't recieved any communication from these guys. I'm trying to locate the better business bureau of California.

 

[95Vert]

Chris, have you seen the owner lately?

 

[zenboy99]

Still no contact!!!!

I registered a complaint with the California Better Business Bureau and guess what? They already have a big folder on Speed concepts.

 

[zenboy99]

Speedconcepts still hasn't responded to the report the BBB sent them.

Is this company still in business?

 

[zenboy99]

I finally got my money back last week.

Order: June 23rd
Refund: December 17th

Almost 6 months.

Took the effort of a few people to get it back, and I thank those who helped me.