Hi gang, here is my problem, difficult background to explain so bare with me please. For Xmas I ordered a new Kenwood stereo and CD changer from John's Mustang (let me just say these folks are all right in my book as far as service goes). The day after I placed the order they called to let me know the 12 disc CD changer I ordered to go with the unit was no longer available, but they could swap me either a Kenwood 10 disc or a JVC 12. I only ordered the 12 originally because it claimed compatability with my stereo, so I told them so long as either would work, that I guess I'd stick with Kenwood. Well, I got the unit a week later and it was not compatable, it was not a remote work thru the the FM type that I needed. They were very appologetic and courteous and immediately offered to pick up the unit via reverse UPS, and that they could send me a Sony unit that was guaranteed to work, it was a little more, but they would do an even exchange. OK, now how can you argue with that right? I got it last night, and I even still have the original unit they have not picked up yet. The unit is excellent, it has a wire and wireless remote system and looks like it will be easy to install. Now for the dilema part. While it is true that I have found pricing for this unit online that supports what they told me "it was a little more, but they would do an even exchange" (Sony MSRP $229.95 vs. Kenwood $189.95) I have also found no less than 4 or 5 places that are selling the unit for as low as $129.95!!!!!!!! And every price in between for that matter. That's $60 bucks less. They clearly call out on their website as their very first bulletin for reasons to buy here: Competitive: Price matching on same brand and quality items. so I guess my dilema is really a moral one. After the great way they treated me, do I deserve the right still to ask for a rebate now? what would you do? EDIT UPDATE: BTW, after closer searching, I did notice that the websites selling for $129.99 were actually units refurbished by Sony, so that isn't a fair comparison. The actual best new price was $155.99, so now we are only talking about a $34 difference. I guess I am entitled to at least ask them, I just don't want to seem like one of those impossible to please customers.