Let me guess. The owner of the truck probably complained when you told him he needed new rotors. "New rotors??? .......Why can't you just resurface the old ones????"
Let me guess. The owner of the truck probably complained when you told him he needed new rotors. "New rotors??? .......Why can't you just resurface the old ones????"
Yea we have seen this on more than 1 occasion. It is sad.
We deal with a lot of high $$$ customers.
Best one here was a JR in a private highschool here close to our shop that drove a Hummer H1. (no joke JR in HIGHSCHOOL) Well anyway he attempted to drive thru a small lake with it and drowned the engine. Locked tighter that a turtles ass, so his parents taught him a lesson on that and bought him a new one with a huge snorkle coming out from the hood.
i know who that is, and i dont like that kid.. his names eddie or something right?
Now we are not be saying names here!!!!
You would be surprised how horribly some people treat their cars. I see roughly one seized motor with a factory filter on it a year. The last one was an Escape, the one before that was a Navigator.
The funniest excuse I ever heard was when I was working at a L/M store and an older guy (60s) brought his Lincoln LS in with a tapping noise at almost 30k. It had the factory filter on it and was FULL of sludge. When he was told that it was not warranty and was given a $4k estimate, he actually said.....I quote:
"I was told it didn't need regular oil changes, the salesman told me it was a 'maintenance free' for 100,000 miles."
That is a true story. I could sit here all day long about how stupid some people are.
I worked at Ford dealer up until last week. My favorite was when they want a 2nd opinion from the infamous "my mechanic" because they dont agree with the price. Like they dont trust what your telling them. Wanna know why they come to the dealer? because they think they are gonna get something for free. Cant you just do this? Cant you jus do that? I read on this internet this. My friend said that. My mazda never did that? I do all my work here. You look at their history and they did 3 oil changes. Ive seen rotors like that sadly at least 4 times and on 2 of the cases it was on both sides. Both people said it jus happened out of nowhere. Another really annoying thing is when you have that guy that thinks hes a technician trying to walk in the shop and tell you how to do your job. Or they have these letters with technical procedures they wrote that arent real automotive terms. Sometimes they walk to the shop door and watch with their nose pressed against the glass.The one's that get me are the one's with tire situations. They will come in with flat tire in the trunk and a hole big enough to put your fingers in, in the sidewall. Then swear they never hit a thing. Then you point out the big ding in the wheel, and explain that tires usually blow out due to an impact of somesort, or from damage, like a large nail. They automatically think your going to warranty the tire and give them a brand new one. Then the next comment is well the tire is only a few months old and such and such tire brand should make a better tire. Come to find out that the tire is 2 years old. Most people dont realize that there is a code date on the side of every tire made. Does not nec mean they bought it 2 years ago though. Shop could of just sold an old tire. Anyway we see this quite a bit. I have been in this business for many years and I know tires just dont blow out, I have seen very few defected tires. I know there was the Firestone issue, but that one it still leaning both ways with Ford and Firestone.
Anyway good morning all have a great weekend.
You non car repairing car guy lolI had a taurus and the caliper froze and did that to my rotor except i drove it till the rotor fell apart..
The one's that get me are the one's with tire situations. They will come in with flat tire in the trunk and a hole big enough to put your fingers in, in the sidewall. Then swear they never hit a thing. Then you point out the big ding in the wheel, and explain that tires usually blow out due to an impact of somesort, or from damage, like a large nail. They automatically think your going to warranty the tire and give them a brand new one. Then the next comment is well the tire is only a few months old and such and such tire brand should make a better tire. Come to find out that the tire is 2 years old. Most people dont realize that there is a code date on the side of every tire made. Does not nec mean they bought it 2 years ago though. Shop could of just sold an old tire. Anyway we see this quite a bit. I have been in this business for many years and I know tires just dont blow out, I have seen very few defected tires. I know there was the Firestone issue, but that one it still leaning both ways with Ford and Firestone.
Anyway good morning all have a great weekend.