- Jan 26, 2004
- 5
- 0
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Hello everyone,
I have a story for you. I took my car to Maaco 1 month ago to get painted and it's still not done! I have talked to the owner twice and been given her word that it would be done on such and such date which of course never happened. Last sworn pick-up date was scheduled for tommorrow at 2:00 P.M. but my cousin just drove by Maaco on his way back from work and says the car was still the same color and just sitting there.(I'm having the color changed) She has already upgraded me to the best paint and given me $100.00 dollars off but that was last week when she promised it would be finished on Friday!!! Have any of you had or heard of similiar situations with Maaco? I am going over there tommorrow to speak with her for the third time and I would like to have more ammo. How does their franchise system work? Do they have regional managers they must answer to? Who can I complain to besides her? Any advise or info would be greatly appreciated!
I have a story for you. I took my car to Maaco 1 month ago to get painted and it's still not done! I have talked to the owner twice and been given her word that it would be done on such and such date which of course never happened. Last sworn pick-up date was scheduled for tommorrow at 2:00 P.M. but my cousin just drove by Maaco on his way back from work and says the car was still the same color and just sitting there.(I'm having the color changed) She has already upgraded me to the best paint and given me $100.00 dollars off but that was last week when she promised it would be finished on Friday!!! Have any of you had or heard of similiar situations with Maaco? I am going over there tommorrow to speak with her for the third time and I would like to have more ammo. How does their franchise system work? Do they have regional managers they must answer to? Who can I complain to besides her? Any advise or info would be greatly appreciated!