jbritt1234 said:
I got this reply
We appreciate the response, but what is being left out is that when the project was started it was something that has never been attempted before. The pistons manufacture took nearly 3 ½ months to make the custom high compression pistons for this job. When the motor was finished, knowing that this is a full race spec motor, it was installed, and attempted to be tuned on a completely stock computer and fuel system which ended up detonating and breaking a piston. Our solution was to pay to have the motor shipped back, order new pistons, which were received only 2 weeks ago and start the process all over again at no expense to the customer. We understand that this is an unfortunate situation, but are backing our product irregardless if it was our fault or not. As for the 12,000 dollar motor, the actual cost was half of that, the remainder was product outfitting the entire vehicle. It is very unfortunate that individuals make a judgment before knowing the entire truth.
Hey!!! I got the same reply. Man I thought I was special.
"e appreciate the response, but what is being left out is that when the
project was started it was something that has never been attempted before.
The pistons manufacture took nearly 3 ½ months to make the custom high
compression pistons for this job. When the motor was finished, knowing that
this is a full race spec motor, it was installed, and attempted to be tuned
on a completely stock computer and fuel system which ended up detonating and
breaking a piston. Our solution was to pay to have the motor shipped back,
order new pistons, which were received only 2 weeks ago and start the
process all over again at no expense to the customer. We understand that
this is an unfortunate situation, but are backing our product irregardless
if it was our fault or not. As for the 12,000 dollar motor, the actual cost
was half of that, the remainder was product outfitting the entire vehicle.
It is very unfortunate that individuals make a judgment before knowing the
entire truth."
Turns out I'm just another chump!