Need your help in a bad way guys..
- Thread starter RonnieDiaz99GT
- Start date
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wms004
Founding Member
Email sent. title was "Happy Anniversary!"
Anyways, i got my 75mm Accufab T/B today from you, installed it right when i got it at the mailroom and wow.. couldn't be happier.
-wade
Anyways, i got my 75mm Accufab T/B today from you, installed it right when i got it at the mailroom and wow.. couldn't be happier.
-wade
jstreet0204
Active Member
BlackVert
15 Year Member
CrazyGT
New Member
We support our own
Ronnie,
e-mail sent as follows:
"Dave,
I want to wish Ronnie Diaz's motor a very happy Anniversary.
In today's world, with small bussiness and the internet, good selection and low prices just won't cut it anymore. More and more Americans are looking for, and turning to, Customer satisfaction. If you can't support your Customers, they won't support you. I've found that in my business, my customers come first, and I treat them accordingly. They in turn support me very well.
Sincerly,
R. Jole"
Ronnie,
e-mail sent as follows:
"Dave,
I want to wish Ronnie Diaz's motor a very happy Anniversary.
In today's world, with small bussiness and the internet, good selection and low prices just won't cut it anymore. More and more Americans are looking for, and turning to, Customer satisfaction. If you can't support your Customers, they won't support you. I've found that in my business, my customers come first, and I treat them accordingly. They in turn support me very well.
Sincerly,
R. Jole"
Sent. 
Subject: To the Birthday Boy
I would just like to wish Ronnie's $12,000 engine a happy 1st. I wish I could get the kind of vacation time his motor does after only 10 minutes of work, I'll have to bring that up to the boss. I guess he ordered from the "single malt scotch" product line, aged to perfection?
Sincerely,
G
Subject: To the Birthday Boy
I would just like to wish Ronnie's $12,000 engine a happy 1st. I wish I could get the kind of vacation time his motor does after only 10 minutes of work, I'll have to bring that up to the boss. I guess he ordered from the "single malt scotch" product line, aged to perfection?
Sincerely,
G
I got this reply
We appreciate the response, but what is being left out is that when the project was started it was something that has never been attempted before. The pistons manufacture took nearly 3 ½ months to make the custom high compression pistons for this job. When the motor was finished, knowing that this is a full race spec motor, it was installed, and attempted to be tuned on a completely stock computer and fuel system which ended up detonating and breaking a piston. Our solution was to pay to have the motor shipped back, order new pistons, which were received only 2 weeks ago and start the process all over again at no expense to the customer. We understand that this is an unfortunate situation, but are backing our product irregardless if it was our fault or not. As for the 12,000 dollar motor, the actual cost was half of that, the remainder was product outfitting the entire vehicle. It is very unfortunate that individuals make a judgment before knowing the entire truth.
We appreciate the response, but what is being left out is that when the project was started it was something that has never been attempted before. The pistons manufacture took nearly 3 ½ months to make the custom high compression pistons for this job. When the motor was finished, knowing that this is a full race spec motor, it was installed, and attempted to be tuned on a completely stock computer and fuel system which ended up detonating and breaking a piston. Our solution was to pay to have the motor shipped back, order new pistons, which were received only 2 weeks ago and start the process all over again at no expense to the customer. We understand that this is an unfortunate situation, but are backing our product irregardless if it was our fault or not. As for the 12,000 dollar motor, the actual cost was half of that, the remainder was product outfitting the entire vehicle. It is very unfortunate that individuals make a judgment before knowing the entire truth.
jbritt1234 said:
Hey!!! I got the same reply. Man I thought I was special.
"e appreciate the response, but what is being left out is that when the
project was started it was something that has never been attempted before.
The pistons manufacture took nearly 3 ½ months to make the custom high
compression pistons for this job. When the motor was finished, knowing that
this is a full race spec motor, it was installed, and attempted to be tuned
on a completely stock computer and fuel system which ended up detonating and
breaking a piston. Our solution was to pay to have the motor shipped back,
order new pistons, which were received only 2 weeks ago and start the
process all over again at no expense to the customer. We understand that
this is an unfortunate situation, but are backing our product irregardless
if it was our fault or not. As for the 12,000 dollar motor, the actual cost
was half of that, the remainder was product outfitting the entire vehicle.
It is very unfortunate that individuals make a judgment before knowing the
entire truth."
Turns out I'm just another chump!
MT1083
New Member
I received the same message! At least this guy is trying to stand up for his product. I hope everything works out Ronnie! Let us know any details of what happens.
