Summit - awesome customer service

Discussion in '94-95 Talk' started by chaos254, Jun 18, 2008.

  1. chaos254 Founding Member

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    I ordered my BBK headers from Summit and I received them today. After going through the stuff I got, I saw that the EGR pipe included with the headers was messed up. BBK installed one of the nuts on the wrong way so that the nuts threads were facing the wrong way on the flared tube. One phone call to summit and their sending out another tube today. :nice: Can't beat their customer service and fast shipping!
  2. donkey_punch New Member

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    they couldn't send me the right plugs and wires a couple of years ago so i haven't used them since. i try to bring my business to local shops.
  3. inphiniti Active Member

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    yeah i gotta say so far so good.. i ordered from them yesterday afternoon, my stuff should be ehre tomorrow :D
  4. Gearbanger 101 That's my secret, Captain. I'm always angry!!!

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    I've had good luck with them....but nothing you shouldn't expect from any online parts place. :shrug:
  5. Ike83 New Member

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    Dude...Summit rules! :nice:

    .....but sorry 'bout your inconvenience though....that sucks. :notnice:
  6. Yobi1Kanobi Member

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    i shop alot at summit and like them the trick to them to saving alittle more money is put together as big of a part list at a time so you only pay 10 bucks shipping for a group of parts.
  7. inphiniti Active Member

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    +1... i just ordered my heads n roller rockers and only paid 11.95 i believe for shipping. its ground and the best thing is, i ordered them tuesday... and theyll be here today! so its like 2 day delivery for me :D
  8. Venom351R Founding Member

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    Ive used summit a lot especially this past spring. I should have gotten more stuff from them then I did b/c of the $10 shipping b/c they usually price match anyone else. Ive always been happy w/ their service.
  9. rj95svt Member

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    Summit has always been great anytime I order anything from them. Sometime I even get my orders next day. I have to admit the customer service I get with them has been much better than some other places I've dealt with.
  10. PUNISHER RACING Active Member

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