I am a shop owner myself in Maryland and I deal with Tim on anything concerning a mustang. The way that I found out about T&J was from reading numerous posts on this forum and others about T&J's wonderful staff, workmanship, and customer service. I am glad to say that I have always been very pleased with them and highly recommend them. I want them to do well so they will always be around for all of us who need help with our stangs (and my customers stangs). As a shop owner I know that there will always be "glitches" here and there with a large project, and it is how those "glitches" are handled that matters. Tim has always handled those situations properly from what I have experienced personally and read. For me, there was a glitch in the software when my computer was flashed and I had a minor problem with a hanging idle and the theft light flashing for the first ten minutes of driving. Tim called me immediately and told me he was sending me another computer with the same code but a fresh flash in the mail so I would have no down time at his expense. I was willing to send my computer back to him as I know these things can happen but he cared enough to send one to me and wait for mine to come back to him at his expense. This kind of service is hard to find so support it so it will always be here. Even though I can buy parts cheaper from other places due to my business status, I still buy many things from Tim just to support the best company I have ever delt with in 15 years. Not only a satisfied customer, but also a very impressed fellow shop owner !! Keep up the good work T&J !!