New Shortblock

[Mustang_Erik]

Houston, we've had a problem here.....

 

[skyline247]

You can't make this type of stuff up. I have never heard of so many different problems on a brand new car. Hope this ends in a favorable situation for you.

Sent from my Nexus 6 using Tapatalk

 

[FordCustSrvc]

FYI, Ford Customer service promised to call me by last Friday and still have not called, 4 days after they said they would.

Oh, and I lost both my traction control and something else, I forget, on the way to work this morning. Lights just popped on...

I see they transferred you to him yesterday, justinakajuice. Were you able to speak to him?

Deysha

 

[justinakajuice]

I did speak to him Deysha. He was still waiting for some due outs from Tia. I tried to speed things up by requesting the dealership send the records directly to Tia so she can provide it to him.

Now for some good news...

I just spoke with my dealer and his guy over at Ford. They understood my concerns with this case and offered me a solution to my issues. In approximately three weeks, I should be getting the paperwork that I need to be able to get my replacement vehicle--without having to go through the BBB. Although I had to go above and beyond what should be expected of a customer, Ford is doing the right thing.

 

[skyline247]

Glad to hear it. Hope the next one treats you better.

Sent from my Nexus 6 using Tapatalk

 

[FordCustSrvc]

I did speak to him Deysha. He was still waiting for some due outs from Tia. I tried to speed things up by requesting the dealership send the records directly to Tia so she can provide it to him.

Now for some good news...

I just spoke with my dealer and his guy over at Ford. They understood my concerns with this case and offered me a solution to my issues. In approximately three weeks, I should be getting the paperwork that I need to be able to get my replacement vehicle--without having to go through the BBB. Although I had to go above and beyond what should be expected of a customer, Ford is doing the right thing.

Great! Thank you for the update, justinakajuice!

Deysha

 

[justinakajuice]

Okay. I turned my Lemon into Competition Orange juice. Whoohoo!

/celebration

New gf has a driveshaft vibration from 64-70-ish mph. Whatever. At least the drivetrain is seemingly perfect. I will coordinate the fix with the vinyl roof installation. Not a big deal in my book, I mean, they can replace the driveshaft a hundred times. Doesn't bother me to have that swapped out. I swear I am about done dealing with these bugs though.

Man, I hope I'm just clearing it out for the rest of you guys so you are problem free!

 

[84Ttop]

It's so disheartening to see you have these issues... My first S550 was issued a VIN and "factory crash tested" before it ever shipped but that is where my trouble stopped. The only complaint I have with my current S550 is a little bit of rear end whine around 50 mph when cold (this was after all the solid suspension bushings so I was asking for this) it's nothing to complain about especially after driving an hour and 2 states away and back to click of 10 second 1/4 mile times

 

[echo7]

I've had some trim alignment issues, and a new issue with my pony projector lights under the side view mirrors, but mines been great for 8k miles so far. Still kinda wish i has my '13 still though.

 

[justinakajuice]

Found a pic of a driveshaft off 90* and just brought it to my service department. They told me that it was off by 90* and they lined it up. The vibration is still there, but the minor issue has been reduced to livable. Currently, it doesn't feel like something that has to be addressed.

 

[Aznpersuasion]

Wow this thread is crazing. I feel like I should expect something to blow on my car. Well I only have 1500 miles on it so I guess there's time. Glad to hear you got it worked out.