- Apr 2, 2009
- 11
- 0
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Hi, I'm new to the forums but not new to Mustangs -- I've owned classic Mustangs since I was 16 years old -- I'm 44 now.
Two weeks ago my husband and I bought a 2009 Mustang GT -- Anniversary Edition, over $31,000 before rebates. We bought it new, from the local Ford dealer that we've dealt with for many years. It had 46 miles on it. A few times right after I bought it, I thought I noticed it smoking, but shrugged it off, thinking it was just condensation, it was cold out, etc. Still noticing it, I asked my husband to come out and watch when I started it, and he confirmed -- it was blowing blue smoke out the exhausts when I started it. Revving the engine brought even more blue smoke and backfiring. I had him get in while I watched -- same thing.
Of course I called the service dept and they set up an appt. for us to drop it off. I waited for 2 days and finally called them. I knew it was trouble when I was told that I would have to hold for "my advisor" who was on another phone line. Advisor? I didn't join AA, I dropped a car off for servicing!
My "advisor" gets on the phone after about 10 minues of holding. I kid you not...this is what she told me.
First, she confirmed that it was blowing blue smoke, that it has used 1/2 of a quart of oil in 800 miles, but said they did not hear it backfiring. She also confirmed that the computer was giving a code -- which she looked up. Ford is aware of the "problem" which they say is not a problem at all.
She said that "these big engines aren't made for stop and go driving and for driving short distances." She said that if we continued to drive it under those circumstances, it will continue to burn oil and blow blue smoke. She said it is normal, and therefore not a repair issue...not a warranty issue.
Right now, my husband and I are so angry that we don't dare even think about driving up to the dealership to pick the car back up. I would rather be informed and level headed when I go up there. Which brings me to these forums for advice.
I have found many different forums and many references to GTs blowing blue smoke, however never any on a brand new GT fresh off the dealer's lot. This just can't be normal! Any advice is appreciated!
Two weeks ago my husband and I bought a 2009 Mustang GT -- Anniversary Edition, over $31,000 before rebates. We bought it new, from the local Ford dealer that we've dealt with for many years. It had 46 miles on it. A few times right after I bought it, I thought I noticed it smoking, but shrugged it off, thinking it was just condensation, it was cold out, etc. Still noticing it, I asked my husband to come out and watch when I started it, and he confirmed -- it was blowing blue smoke out the exhausts when I started it. Revving the engine brought even more blue smoke and backfiring. I had him get in while I watched -- same thing.
Of course I called the service dept and they set up an appt. for us to drop it off. I waited for 2 days and finally called them. I knew it was trouble when I was told that I would have to hold for "my advisor" who was on another phone line. Advisor? I didn't join AA, I dropped a car off for servicing!
My "advisor" gets on the phone after about 10 minues of holding. I kid you not...this is what she told me.
First, she confirmed that it was blowing blue smoke, that it has used 1/2 of a quart of oil in 800 miles, but said they did not hear it backfiring. She also confirmed that the computer was giving a code -- which she looked up. Ford is aware of the "problem" which they say is not a problem at all.
She said that "these big engines aren't made for stop and go driving and for driving short distances." She said that if we continued to drive it under those circumstances, it will continue to burn oil and blow blue smoke. She said it is normal, and therefore not a repair issue...not a warranty issue.
Right now, my husband and I are so angry that we don't dare even think about driving up to the dealership to pick the car back up. I would rather be informed and level headed when I go up there. Which brings me to these forums for advice.
I have found many different forums and many references to GTs blowing blue smoke, however never any on a brand new GT fresh off the dealer's lot. This just can't be normal! Any advice is appreciated!